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Address: PO: 170, Abu Dhabi, United Arab Emirates
Phone: +971 2 26105555
Email: customer.care@uaeexchange.com
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UAE Exchange Branch Locations

Please feel free to write to us for any suggestions and queries below on the comment box.

48 Comments

  1. Jen

    I have made the payment for my credit card, on 26th January 2014 in your Al Quoz-UAE Branch with XPB No. 1006 50A3 63DC CF2B. Bank has called me and until now they have not received the payment. I called your customer service and they could not locate the XBPNo. neither at the branch where i made the payment. I was given the accounts department email address and I have also sent several emails and follow-ups but no one has responded until now. I dont know where my money has gone.

  2. nabeel

    one of my friend wants to send money from india to uae as i am staying here in al ain so he wants to send to me so i would like to know the procedure, the amount will be above 1 lakh rupees… what is the exact procedure pls??

    • UAEX Support

      With regards to your enquiry, would like to inform that it is possible to send money from India to UAE for specific purposes approved by the Reserve Bank of India. Like
       
      1.      Education Purpose.
      2.      Medical Treatment.
      3.      Employment.
      4.      Immigration Visa.
      5.      Registration /Subscription /Membership fees to International Organizations.
        
      Please note that the money can be transferred from India to a bank account in UAE only.
       
      Request you to kindly inform your remitter to approach any of our nearby branches in India for further assistance.

  3. madhavansudhakaranpillai

    sir,Iam sending money to india through xpressmoney last 7years. iam working in maldives. but verry sorry to say that ur, providing so many business offers and gifts to the customers in gulf region . but in maldives ur not givin g any offer to the customers.we are alo ur customers. so kindly make some facilities to maldives customers also……

  4. Jaison James

    I AM HAVING CREDIT CARD DUE IN UAE,I AM ON LEAVE INSUFFICIENT MONEY FOR ONLINE TRANSFER,MAY I KNOW IS THERE ANY BRANCH IN ERNAKULAM FOR UAE EXCHANGE,AND IS IT POSSIBLE FOR ME TO PAY THE MONEY IN INDIAN CURRENCY,WAITING FOR YOUR KIND REPLY. 

    • UAEX Support

      With regard to your enquiry, would like to inform you that we are accepting payment for credit cards issued in UAE from our branches of UAE Exchange in UAE only.

      Also would like to mention it is possible to send money from UAE Exchange India to other country for specific purposes approved by the Reserve Bank of India. Like

      1. Education Purpose.
      2. Medical Treatment.
      3. Employment.
      4. Emigration Visa.
      5. Registration /Subscription /Membership fees to International Organizations.
        
      Please note that the money can be transferred from India only to the bank account in other country.

  5. Binod

    Dear Customer Representative,

    I would like to inquire that if UAE exchange offers any services related to providing coins. I am from a service company who deals about the cash services. So we are in need of AED 1 coins of total amount AED 3,500. So please do let me know if you provide such services.

    And after your positive reply i will be sending an official email for the quotation. So please provide me the concerned contact details.

    Looking forward towards your prompt response.

    Regards,

    Binod

  6. Naqeeb

    I need to branch working timings on Friday?

  7. tasleem

    Is there any UAE exchange in Riyadh KSA. If yes, kindly send me the address

  8. Hamad

    Hello
    i transferred 50 USD to my cashu account yesterday 4/11/2013 at about 8:30 pm, but i didn’t get it yet how many more hours do i have to wait?

  9. jamole

    Hi I just need to know if it possible to follow your transaction online I mean when you send money to any country you can check it online to see if the other person receive it or not

  10. Adel

    Can u tell me that is it possible to make ticket payment through any of your UAE exchange branch?

  11. Shagun

    I have transferred money from UAE exchange on 1st sep,2013 to bank account in India but not yet credited in the bank account and no message notification. I always do my transcation from Dubai Internet city UAE exchange and always get message notification as well once my money is credited but this time its not credited to the bank account.
    I need the urgent reply.

  12. Anwar Ali

    Dear Sir, I would like to know UAE Exchange in Saudi Arabia 

    • UAEX Support

      Currently we do not have our own branch setup in Saudi Arabia. Thanks!

    • RC Chaudhary

      Dear Sir, I went to your Musaffah Sector 10 Branch (next to NMC Hospital and near the Sunrise School R/A) at 10:02 and one of branch employe (Name : Palki) was locking the door to stop entry of customers after 10:00 pm
      I pleaded to him that just two minutes delay will not make big different and requested for a good gesture to allow me in. He kept arguing with me and then he took me to a guy Gurminder and I was informed by both of them that 10:00 pm is sharp. I am working for a bank in a senior position and know that there is a few minutes of tolerance time after official close time, just to make sure that customers are helped out genuinely. Due to Eid Holidays and the ensuing weekend in India, i needed to send a good amount of money for a property transaction in India. I am not complaining but honestly feel that I am mistreated. Even UAE Immigration and other government departments show flexibility to last minute arrivals these days and pvt sector is going backwards. It is very annoying behaviour and I will be happy to try a new avenue to sent money tomorrow
      CA R.C. Chaudhary

  13. cristina camana

    pls give me a call i want to ask regarding my husband send money to me
    +639083495129 do i need to give my reference number here?

  14. cristina camana

    hi good day i just want to ask how many days it will take sending to bank in philippines?my husband just send me today from uae

    • UAEX Support

      A normal Bank Telex transfer will take two working days to get credited to the beneficiary account. We also have Flash remit facility with several banks in Philippines, where by they funds get credited to beneficiary account with in 10 to 20 minutes (This facility is available on weekends as well as public holidays).

  15. Pradeep Yohannan

    Good Day

    With reference to the subject I would like to request if UAE exchange can provide me with the details of my transactions I made during my stay in UAE from September 2006 to march 2012.

    This request is just because I was employed in UAE for the above mentioned time period and I used to send money to my parents through you UAE exchange only and never used any other sources.
    Now I have settled in India and for some business purposes I want that detail transactions proofs to be shown to income tax officials.

    If you want I can provide any document proof for that and kindly do the needful and guide me on this,

    I will highly appreciate if you can help me on this since I was a regular customer of yours and I am not asking anything illegal or out of the way and my details are below.

    Awaiting your quick response

    Pradeep Yohannan
    UAE Mobile no -050-6780563
    India Mobile no-00919752131600

  16. UAEX Support

    pls make it faster on sending the salary account number to be received by the customers or companies.

  17. ABUBACKER

    This is for kind attention to open a branch here in Sharjah near cricket stadiam ,there is no any exanges around here, and a croud of people are living here in the best residential and commercial buildigs in Sharjah .so there is good hope to open a branch here .if you please enquire your way and dicide the matter,for mor information contact me my mob,no. is 0567501236.and I have a suitable place to show you ,than you ,and best wishes.Abubacker.

  18. gilven john

    hello i funded on my cashu account last feb.20 but it didnt reflect.. what should i do? thanks in advance

  19. jalaja

    i have transfered money to uk  to my friend on 07/02/2013 from uae  exchange dilsukhnagar  branch , i received tt copy, but  beneficiary says money is not reflecting in his account. so,  pls tell me correct information when can he receive money. its very urgent.. need…

  20. Endrian Budi Prasetya

    I send the money at UAE Exchange New Zealand on 07 Feb,2013,my wife can not pick up the money in Indonesia,I check at Transaction Tracker always PENDING,can you please tell me what happenning?

  21. jiela

    i am sending email 4 times this afternoon for the registration for WPS and its always failure.the email add im sending is correct. i

  22. jolly

    can you pl tell me how can I send money from philippines to India via uae exchange.thanks

  23. Jamiel

    can you tell me if you have any branches in Stockton on tees or Middlesbrough. Thank you.

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